Support & Help Center
We're here to help you get the most out of ShoeBox CRM
Get help via email. We typically respond within 24 hours.
support@shoeboxcrm.comAccess help and resources directly within the app.
Look for the help icon in the navigation menu.
Comprehensive documentation and tutorials.
Available in the app under User Guide section.
Quick answers to common questions.
Find solutions to the most frequently asked questions.
Frequently Asked Questions
How do I import contacts?
Navigate to Contacts → Click the import button → Upload your CSV file with contact information.
Can I access ShoeBox CRM on mobile?
Yes! ShoeBox CRM is fully responsive and works seamlessly on all devices including iOS and Android.
How do I set up e-signatures?
Go to Admin Tools → Configure your DocuSign integration, then use the signature feature in transactions.
Is my data secure?
Absolutely. We use enterprise-grade encryption and security measures to protect your data.
Still need help?
Contact Support