ShoeBox CRM User Guide

Your complete guide to mastering the all-in-one real estate platform

Welcome to ShoeBox CRM

ShoeBox is your all-in-one real estate CRM designed to help you manage clients, properties, transactions, and grow your business—all in one beautiful platform.

Quick Start Checklist

  • Step 1: Add your first contact to build your client database
  • Step 2: Import properties or add listings to track inventory
  • Step 3: Log your daily activities to earn points and track progress
  • Step 4: Set goals to stay motivated and hit your targets
  • Step 5: Upload document templates for quick client sharing

Client Management

Organize contacts, track interactions, manage pipeline stages, and never miss a follow-up.

Go to Contacts →

Property Tracking

Manage listings, track property details, view on maps, and share with interested clients.

Go to Properties →

Transaction Management

Track deals from contract to closing with built-in checklists and document management.

Go to Transactions →
Main Features Overview

Launchpad

Your daily dashboard with metrics, tasks, and quick actions

Contacts

Manage buyers, sellers, and all client relationships

Properties

Track properties, view on map, sync with MLS data

Transactions

Manage deals with checklists and document tracking

Activities

Log showings, calls, meetings, and more

Calendar

View all activities and appointments in calendar view

Goals

Set and track weekly, monthly, and quarterly goals

Client Portal

Give clients access to properties, documents, and tasks